Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and international copyright laws, and is the property of RTFdrones.co.uk. The collective work includes works that are licensed to RTFdrones.co.uk.
Copyright RTFdrones.co.uk ALL RIGHTS RESERVED.
Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with RTFdrones.co.uk or purchasing RTFdrones.co.uk products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with RTFdrones.co.uk or to purchase RTFdrones.co.uk products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by RTFdrones.co.uk. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of RTFdrones.co.uk used in the site are trademarks or registered trademarks of RTFdrones.co.uk
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, RTFdrones.co.uk disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. RTFdrones.co.uk does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. RTFdrones.co.uk does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
RTFdrones.co.uk shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if RTFdrones.co.uk has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a RTFdrones.co.uk product is mistakenly listed at an incorrect price, RTFdrones.co.uk reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. RTFdrones.co.uk reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RTFdrones.co.uk shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by RTFdrones.co.uk without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
RTFdrones.co.uk may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to RTFdrones.co.uk.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of RTFdrones.co.uk products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of RTFdrones.co.uk products) must be commenced within one (1) year after the claim or cause of action arises. RTFdrones.co.uk’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. RTFdrones.co.uk may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a RTFdrones.co.uk or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
RTFdrones.co.uk does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, RTFdrones.co.uk is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, RTFdrones.co.uk reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to RTFdrones.co.uk in its sole discretion.
You agree to indemnify, defend, and hold harmless RTFdrones.co.uk, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, RTFdrones.co.uk may link to sites operated by third parties. However, even if the third party is affiliated with RTFdrones.co.uk, RTFdrones.co.uk has no control over these linked sites, all of which have separate privacy and data collection practices, independent of RTFdrones.co.uk. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, RTFdrones.co.uk seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Shipping & Returns
RTFdrones.co.uk orders are dispatched via Royal Mail Special Delivery, First Class Recorded, or courier service depending on value, size and weight. All orders are fully insured by the courier or by RTFdrones.co.uk, signed for and traceable. RTFdrones.co.uk aim to despatch orders as soon as they are received, and most orders should arrive next day, or within 3 working days. RTFdrones.co.uk cannot guarantee next day delivery. Tracking information is supplied on orders over £500 and is available at request on smaller items after the order is despatched.
RTFdrones.co.uk accept no responsibility for damage or loss to goods left unattended by the courier responsible for the safe, signed, delivery.
RTFdrones.co.uk will only refund damaged, lost or stolen items when the courier responsible for delivery admits liability.
Should our automated delivery cost calculator significantly overcharge you compared to the actual cost of delivery, we will refund the excess via bank transfer or paypal.
For deliveries that are sent uninsured, a proof of posting can be supplied, but please be aware that ownership of the goods transfers to the buyer at the time of posting, and we cannot accept responsibility for non delivery.
RTFdrones.co.uk accept no responsibility for damage or loss to goods left unattended at the customers request or by couriers.
Whilst we endeavour to ensure all product are in stock, should we be unable to supply the order immediately, we will contact you with the option of a later delivery or a full refund as you prefer. For any further delivery information, please feel free to contact us.
We are happy to ship items to most countries, and we are able to offer several different shipping methods. Please contact us for details. Customers from outside the EU should also note that we must attach a commercial invoice or declaration to the outside of packages showing the full value of the items being sent.
We are able to accept returns on most items, but all returns must be preapproved by RTFdrones.co.uk before being sent. Packages returned without authorisation will not be accepted for refund, warranty or replacement. Once return authorisation has been granted, goods must be posted to us within seven days. Goods remain property of the customer until received by us. RTFdrones.co.uk advise you to use a recorded service with adequate insurance coverage for the goods, as we cannot accept responsibilty for non delivery of returned items. Replacement item will not be sent out until returned items are received and checked. You/the customer are responsible for the costs of returning goods.
Props are the most delicate items on any model aircraft and are easily damaged, this is why all props are sold in clear protective packaging for easy inspection.
RTFdrones.co.uk check every prop before we send them out and pack them very carefully for shipping.
Upon delivery of your props DO NOT OPEN THE PACKAGING, you must inspect the props inside packaging for any signs of damage before you open them.
If you feel that the props have been damaged in shipping or you feel the are not fit for purpose you must not open the packaging and inform us of your return request.
You must carefully pack the props for shipping and return them via recorded delivery.
RTF drones will not accept returns or give refunds on props that have been handled or opened packaging.
If a product purchased is not to your satisfaction, you may return it to us for a full refund as long as you notify us within seven days of receipt. The item should be in its original condition, including original packaging which must be UNOPENED (See Props). We will refund the sale price of the item (not including any delivery costs and costs you incur returning the unwanted item).
If you have any quries or questions, please email or phone RTFdrones.co.uk.